The help desk offers the following services:
- Telephone helpline from 8 a.m.to 6 p.m. in French, German, Italian or English from Monday to Friday
- Direct line 022 394 94 00 and an e-mail address at the disposal of Human Resources and staff
- Administrative and logistical management of policy holders, in particular for entries and departures, address and data changes for insurance during the year
- Insurance policy control
- Help in settling disputes with insurers
- Follow-up and management for end-of-employment-contracts, all the formalities necessary to leave a collective contract (passage to individual coverage, cancellation, etc.)
- Counsellors necessary for the affiliation of staff and their families placed at your disposal
- Private interviews with employees if necessary
Related services
Consulting
We are a health insurance consultant service at the disposal of companies and their employees.
Premium allocation (Payroll)
A service offered to companies participating in their employees’ health insurance premiums.
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